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Privacy Policy

Effective Date: 01 January 2026
Last Updated: 19 March 2026


1. Introduction

Welcome to Dontix (“we,” “our,” or “us”).
Dontix is a digital platform designed to connect dentists and patients through two separate applications:

  • Dentist App (DAP) – for dental professionals and clinics

  • Patient App (PAP) – for patients seeking dental care

We are committed to protecting your privacy and ensuring that your personal and medical information is handled in a safe and responsible manner.


2. Information We Collect

2.1 Information from Patients

We may collect the following:

  • Full name, age, gender

  • Contact details (phone number, email address)

  • Location data (for clinic discovery)

  • Appointment details

  • Dental and medical history (if provided)

  • Uploaded documents (prescriptions, reports, images)

2.2 Information from Dentists / Clinics

We may collect:

  • Name, qualifications, and professional credentials

  • Clinic name, address, and contact details

  • Registration and license details

  • Appointment schedules and availability

  • Patient interaction data (appointments, notes, treatment records)

2.3 Automatically Collected Data

  • Device information (OS, browser type)

  • IP address

  • Usage data (app interactions, session duration)

  • Cookies and tracking technologies


3. How We Use Your Information

We use collected data to:

  • Facilitate appointment booking and management

  • Connect patients with dentists

  • Enable communication between users

  • Maintain and improve platform performance

  • Provide customer support

  • Ensure compliance with legal and regulatory requirements

  • Prevent fraud and misuse


4. Medical Data and Confidentiality

Dontix may handle sensitive health information. We:

  • Treat all medical data as confidential

  • Restrict access to authorized users only

  • Do not sell or misuse health data

  • Allow dentists to access patient data only for treatment purposes


5. Data Sharing and Disclosure

We may share data in the following situations:

5.1 Between Users

  • Patient data is shared with dentists when appointments are booked

  • Dentists may share prescriptions or treatment updates with patients

5.2 Service Providers

We may share data with trusted third parties for:

  • Cloud storage

  • Payment processing

  • Analytics and performance monitoring

5.3 Legal Requirements

We may disclose information if required to:

  • Comply with laws or regulations

  • Respond to legal requests

  • Protect rights, safety, or prevent fraud


6. Data Security

We implement industry-standard security measures, including:

  • Encryption of sensitive data

  • Secure servers and access controls

  • Regular monitoring and updates

However, no system is completely secure, and we cannot guarantee absolute security.


7. Data Retention

We retain your data:

  • As long as your account is active

  • As required for legal, medical, or operational purposes

You may request deletion of your data (subject to legal obligations).


8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent

  • Restrict or object to data processing

To exercise your rights, contact us at: support@dontix.pro


9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze platform usage

  • Personalize content

You can manage cookie preferences through your browser settings.


10. Third-Party Links

Dontix may contain links to third-party websites or services.
We are not responsible for their privacy practices.


11. Children’s Privacy

Dontix is not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect data from minors without consent.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted with a revised “Last Updated” date.


13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Dontix Support Team
Email: support@dontix.pro
Address: Tower B, 5th Floor, Sattva Global City, Mylasandra, Mysore Road, Bengaluru, 560059.


14. Consent

By using Dontix, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described.


Dontix — The World of Absolute Dentistry